News News

Keep up to date with news that informs your practice and expands awareness of your client's rights.

Thursday 23 Feb 2017

Chair's report - February 2017

By: Julie Barrow

In alternating issues of the Devil's Advocate, the FCRC Chairperson contributes a message to the sector. This month, Julie Barrow shares the positive results from last year's financial counselling assistance to those experiencing family violence.

Thursday 23 Feb 2017

Interview with Eleanor Mason, Salvation Army Geelong

In each issue of the Devil's Advocate, FCRC shines the spotlight on one of our members. This month we interview Eleanor Mason, as she shares her passion for the sector and tells us why she thinks financial counsellors "rule the world!"

Tuesday 21 Feb 2017

Concerns with Centrelink’s Private Debt Collectors’ Accountability

By: Srikaran Nadador

Since the introduction of the government’s new automated debt recovery system in July 2016, there has been severe public backlash against the inaccurate system of data-matching which has affected over 170 000 people to date.

Financial Counsellors may be interested to know that Centrelink has enlisted private debt collectors, including Dun & Bradstreet and Recoveries Corp, to recover the alleged overpayments.

Wednesday 08 Feb 2017

Afterpay: what you need to know

By: James Degenhardt

In an age of convenience, where getting credit can be easier than getting paid, consumers need to pay close attention to what they can afford and how they spend their money. A relatively new “buy now, pay later” facility has emerged that is enticing young shoppers to get the things they want now, and pay for it over time. Sound too good to be true? Read more to see whether there is an aftermath from Afterpay.

Tuesday 07 Feb 2017

Mis-selling of Debt Agreements

Financial counsellors and consumer lawyers are reporting cases where debt agreement administrators are signing consumers to debt agreements who have have limited income and no seizable assets. In these cases it is clear and unambiguous that this type of miss-selling should be banned. Read our case studies here.

Tuesday 07 Feb 2017

New VCOSS/RMIT research project - Energy Under-Use

By: Tom McIntosh

VCOSS is conducting research on energy under-consumption and the use of trade-off strategies (e.g. cutting back on food) in order to afford energy bills. These household strategies can adversely affect health, wellbeing and quality of life. We are hoping you can help us identify people who are interested in participating in this research and sharing their experiences. NOTE: Member-only content. For assistance, contact