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Keep up to date with news that informs your practice and expands awareness of your client's rights.

Monday 19 Dec 2016

Interview with Briar Hall from EnergyAustralia

EnergyAustralia was the major sponsor of the 2016 Victorian Financial Counsellors Conference. We recently caught up with Briar Hall who leads the Customer Vulnerability & Recovery team at EnergyAustralia to find out more about how the organisation is getting involved with financial counsellors, and what support they offer customers experiencing hardship.

Monday 19 Dec 2016

Debt vultures are preying on our clients

By: Kai Zauner-De Ville

Paid financial services can have a detrimental impact on those who are seeking a financial lifeline. Financial counsellor, Kai Zauner-De Ville, calls for regulations for debt vultures that prey on the financially vulnerable.

Monday 19 Dec 2016

Chair's report - Christmas 2016

By: Julie Barrow

In alternating issues of the Devil's Advocate, the FCRC Chairperson contributes a message to the sector. This month, Julie Barrow reflects on the year that was, and looks ahead to the opportunities that 2017 presents to Victorian financial counsellors.