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Keep up to date with news that informs your practice and expands awareness of your client's rights.

Category: Conference

Wednesday 31 Oct 2018

FCRC 2018 Conference highlights

This year FCRC celebrated a milestone, marking its 40th year in financial counselling and consumer advocacy. While reflecting on the significant changes that have taken place over the years, we looked at new strategies to take forward into the future. Our conference theme was something meaningful to all financial counsellors and industry partners alike: Empowering People. It was wonderful to have so many FCs, students and industry partners in the one space, as we considered pathways to empower not only our clients in hardship, but also those who support them.

Tuesday 30 Oct 2018

Chair's report - October 2018

By: Julie Barrow

In alternating issues of the Devil's Advocate, the FCRC Chairperson contributes a message to the sector. This month, Julie Barrow reflects on this year's conference, and recognises the dedication of our members.

Tuesday 30 Oct 2018

Did you know you can contact the Victorian Ombudsman about many issues affecting your clients?

By: Deborah Glass, Victorian Ombudsman

Victorian Ombudsman, Deborah Glass, gave the keynote speech at this year's FCRC Conference. She is also encouraging financial counsellors to contact her office to see what they may be able to do to assist vulnerable clients.

Thursday 31 May 2018

EO's report - May 2018

By: Sandy Ross

In alternating issues of the Devil's Advocate, the FCRC Executive Officer contributes a message to the sector. This month, Sandy Ross provides an insight into future professional development opportunities for Victorian financial counsellors.

Wednesday 25 Oct 2017

Chair's report - October 2017

By: Julie Barrow

In alternating issues of the Devil's Advocate, the FCRC Chairperson contributes a message to the sector. This month, Julie Barrow shares some of the highlights of the recent FCRC conference.

Monday 19 Dec 2016

Interview with Briar Hall from EnergyAustralia

EnergyAustralia was the major sponsor of the 2016 Victorian Financial Counsellors Conference. We recently caught up with Briar Hall who leads the Customer Vulnerability & Recovery team at EnergyAustralia to find out more about how the organisation is getting involved with financial counsellors, and what support they offer customers experiencing hardship.