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Keep up to date with news that informs your practice and expands awareness of your client's rights.

Category: Case study

Tuesday 30 Oct 2018

Did you know you can contact the Victorian Ombudsman about many issues affecting your clients?

By: Deborah Glass, Victorian Ombudsman

Victorian Ombudsman, Deborah Glass, gave the keynote speech at this year's FCRC Conference. She is also encouraging financial counsellors to contact her office to see what they may be able to do to assist vulnerable clients.

Thursday 26 Apr 2018

Disposal of Assets Case

By: Denny Meadows

A community lawyer at Social Security Rights Victoria (SSRV), working with a financial counsellor at South East Community Links, recently argued a successful case at the Administrative Appeals Tribunal (AAT) for a client whose pension payments had been reduced as a result of a disposal of an asset which the Department of Human Services had determined was "gifted" to the client's daughter.

The lawyer, Denny Meadows, has shared the details of the successful case.

Tuesday 07 Feb 2017

Mis-selling of Debt Agreements

Financial counsellors and consumer lawyers are reporting cases where debt agreement administrators are signing consumers to debt agreements who have have limited income and no seizable assets. In these cases it is clear and unambiguous that this type of miss-selling should be banned. Read our case studies here.

Tuesday 07 Feb 2017

New VCOSS/RMIT research project - Energy Under-Use

By: Tom McIntosh

VCOSS is conducting research on energy under-consumption and the use of trade-off strategies (e.g. cutting back on food) in order to afford energy bills. These household strategies can adversely affect health, wellbeing and quality of life. We are hoping you can help us identify people who are interested in participating in this research and sharing their experiences. NOTE: Member-only content. For assistance, contact admin@fcrc.org.au.