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Reports Reports

FCRC reports cover a range of topics relevant to the Victorian Public, Consumers in financial hardship and the consumer advocates who work with them.

Reports

FCRC reports cover a range of topics relevant to the Victorian public, consumers in financial hardship and the consumer advocates who work with them.

Often FCRC reports are submitted to government or launched through media channels. The issues FCRC represents are significant to financial counsellors, consumer advocates and to the wider community. FCRC also works with a number of other organisations that research and release consumer focused reports.

Friday 23 Sep 2016

Rank the Energy Retailer 2016

The ‘Rank the Energy Retailer’ survey provides insight and analysis into the efficacy of Victorian energy retailer practices when dealing with customers experiencing financial hardship. 70% of financial counsellors
in Victoria undertook the survey to provide their input.

Download

Download the full report here