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E-learning E-learning

Here you will find opportunities to gain CPD Points for on line learning.

E-Learning

Here you will find opportunities to gain CPD Points for online learning.

We will let you know when there is useful training being run online that you can use to accrue CPD points for your FCRC membership compliance.

Download the E-Learning System Requirements and Troubleshooting

Peer2Peer Debriefing

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Financial counselling can be a tough job. We all know how challenging it can be dealing with clients who have experienced a traumatic event, are distressed, or are vulnerable in one way or another. Often times their frustrations and pain can spill over to us - the person trying to help. How do we look after ourselves?

Often we seek support by turning to the first person available - our colleague right next to us. And that's a good thing - to reach out and talk. But how do we do this in a way that is most productive?

The Peer2Peer debriefing webinar will give you a framework to assist you with an informal debriefing from these situations - whether you're the one needing to talk, or the person who's assisting a colleague. I'm sure we've all been on both sides! It'll also give you some simple strategies for looking after your own well-being in a high-pressure environment.

Availability: Anytime

Time commitment: 1 hour

CPD Points: 2

Key Area: Skills, Ethics

More on predatory for-profit debt business

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Debt Vultures are on the prowl! Watch this webinar to familiarise yourself with their practices to assist those clients negatively impacted by their dealings with Debt Vultures.

Both parts of this session are required to be completed and include:

1. Pre-webinar task. To review your understanding of content and learning, financial counsellors are to undertake a pre-webinar task and questionnaire.

2. A one hour webinar, which will help you:
-Identify who debt vultures are
-How legal principles apply to the different business models that debt vultures use
-Navigate ways you might be able to help your client (e.g. letter of demand, EDR complaint, making a referral) and how to choose the most effective method for your client
-Build knowledge of what reform is needed and how you can contribute to systemic change

To satisfy your professional obligations - and to be awarded points for attendance - you are required to participate in the entire session. We thank you for your commitment to our Code of Ethics.

Availability: Anytime until 31 December 2017

Time commitment: 2 hours

CPD Points: 2

Key Area: Technical, Skills

Small Amount Credit Contracts (payday loans)

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In the wake of Cash Convertors being fined $12m by ASIC in November 2016, this session is a timely reminder for advocates to be updated on responsible lending obligations and the role of the regulator in the consumer protection landscape.

Availability: Available until 31 Dec 2017

Time commitment: 30mins pre-reading; 1.5hr webinar; written submission

CPD Points: 2

Key Area: Technical

1800 Respect webinars

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A series of e-learning activities around family violence and financial abuse from various organisations and on various topics e.g.:
I. Forced marriage
II. Violence against women with disabilities
III. Improving cross cultural practices

Each topic has its own activities.
You will need to write a summary for each activity that you undertake and keep a record to claim your CPD points.

Availability: Anytime

Time commitment: 1 hour per activity

CPD Points: 2 points per activity

Key Area: Skills

Family Violence e-learning

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This is the e-learning tool for the Family Violence Risk assessment Framework (CRAF); this is really useful and relevant – currently the CRAF is under review and may have even more relevance for FCs following that. This training is not compulsory for CAV funded agencies, but does attract FCRC PD points.

Availability: Anytime

Time commitment: 2 hours

CPD Points: 2 points

Key Area: Skills & Technical

Introduction to alcohol and other drugs

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Availability: Anytime

Time commitment: 3.5 hours

CPD Points: 2 points

Key Area: Skills & Ethics

Mental health and culture

Migrant and Refugee resilience and wellbeing

Mental health and culture – Migrant and Refugee resilience and wellbeing.

Click the link above, read first page; scroll down to “migrant and refugee resilience and wellbeing” and undertake all the required activities, watch the videos and write a summary of what you learned for your CPD record

Availability: Anytime

Time commitment: 1 hour

CPD Points: 2 points

Key Area: Skills

Mental health and culture

Justin’s Journey (Aboriginal and Torres Strait Islander focus)

Mental health and culture: Justin’s Journey (Aboriginal and Torres Strait Islander focus)

Click on the above link, scroll down and click on “Justin’s Story” and undertake all of the learning activities outlined. Write a summary of what you learned for your CPD record.

Availability: Anytime

Time commitment: 1 hour

CPD Points: 2 points

Key Area: Skills