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Upcoming Sessions

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Upcoming Sessions

Below is a list of CPD sessions offered. Each session shows the learning level for that session, and the points allocated for purposes of FCRC membership compliance. The list includes topics that are key to financial counselling professional practice.

You must register for each session using each session's individual registration link.

Family Law (CRANBOURNE)

Thursday 21 Nov 2019

1:00PM - 4:00PM

OPEN SESSION

Family Law (CRANBOURNE)

PRESENTED BY: Jennifer Lindstrom, Monash Law Clinics

LOCATION: Arbourlea Family & Community Centre, 75 Wheelers Park Drive, Cranbourne North

CPD CORE TOPICS: Family Law

CPD POINTS: 3

CATEGORY: Technical, Skills

**THIS IS AN OPEN SESSION - Designed for financial counsellors of all levels of experience**

Course Description

Separation in many instances is a major contributor to poverty. What should I tell my client about separation? This session will provide an overview of the family law system and look into division of assets, joint debts, child support and spouse maintenance.

Upon successful completion of this session, participants will be able to:

  • Provide accurate information around the family law system to clients
  • Know when to refer clients to specialist lawyers
  • Support clients whilst family law settlements are going on

This session will be facilitated by Jennifer Lindstrom, Legal Practice Manager &Principal Lawyer at Monash Law Clinics. It will include presenter led discussions as well as practical group work.

To satisfy your professional obligations - and to be awarded points for attendance - you are required to participate in the entire session. We thank you for your commitment to our Code of Ethics.

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Leaderclass: Family Violence Training

Wednesday 27 Nov 2019

9:30AM - 4:30PM

ADVANCED SESSION

Leaderclass: Family Violence Training

PRESENTED BY: Women’s Legal Service Victoria and WIRE Women’s Information

LOCATION: St. Michaels Church, Level 2, St Michael’s Place, 120 Collins Street, Melbourne

CPD CORE TOPICS: Family Violence

CPD POINTS: 6

CATEGORY: Technical, Skills, Ethics

**THIS IS AN ADVANCED SESSION - Designed for financial counsellors who have completed all pre-requisite training**

Course Description

This Leaderclass is a continuation of the Masterclass held at the end of 2018 and designed specifically for the leading practitioners in the field. The aim of the Leaderclass is to provide specialist, leading financial counsellors with opportunity to continue building best practice skills and knowledge in responding to the needs of clients impacted by family violence. The content and format of the Leaderclass will be determined in consultation with participants. It will assist senior practitioners to respond to complex cases – the type of cases you might not encounter every day, but that challenge your current skill set.

Completion of the FV Masterclass is a prerequisite for participation in this Leaderclass.

This session will have a close look into those less frequent, especially complex cases and provide fine details on working within a family violence framework.

The session is grounded in practical casework scenarios. Participants will learn to:

  • Apply specialist skills and knowledge required to address complex family violence and economic abuse casework
  • Support others delivering financial counselling services in a family violence and/or economic abuse context

Women’s Legal Service Victoria and WIRE Women’s Information are industry experts in working with clients impacted by family violence. This session will include presenter-led and group discussion based on actual scenarios.

To satisfy your professional obligations - and to be awarded points for attendance - you are required to participate in the entire session. We thank you for your commitment to our Code of Ethics.

 

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Challenging Centrelink Decisions – Practical skills and knowledge

Tuesday 03 Dec 2019

9:30AM - 12:30PM

OPEN SESSION

Challenging Centrelink Decisions – Practical skills and knowledge

PRESENTED BY: Bryn Overend, Leanne Khan, SSRV

LOCATION: Curate Space, Level 6, 306 Little Collins Street (entry via The Causeway), Melbourne

CPD CORE TOPICS: Centrelink

CPD POINTS: 3

CATEGORY: Technical, Skills

**THIS IS AN OPEN SESSION - Designed for financial counsellors of all levels of experience**

Course Description

For many Australians, access to Centrelink payments is essential for their basic financial survival and wellbeing. This course is designed to provide attendees with the practical skills and tools necessary to assist clients who disagree with a Centrelink decision, including navigating the Centrelink appeals process (in particular for Disability Support Pension applicants) and assisting those who have had debts raised against them for alleged overpayments. This session is designed to incorporate and complement existing knowledge of attendees and will be interactive and dynamic, with a focus on the application of technical knowledge and skills in a practical setting. It also aims at bringing social security experts and financial counsellors together in order to provide better outcomes for clients.

Upon successful completion of this session, participants will be able to:

  • Navigate the tools and resources available in assessing a client’s eligibility for specific Centrelink payments;
  • Assist clients in effectively and practically navigating the Centrelink appeals framework;
  • Assist in appealing a decision to reject a client’s application for a Centrelink payment, in particular an application for Disability Support Pension;
  • Assist a client in appealing a Centrelink debt, specifically in relation to:
    • A debt raised as a result of administrative error;
    • A debt raised against a client for whom special circumstances exist;
    • A debt raised against a client following bankruptcy;
  • Assist clients who have received payments or pay outs that may affect their Centrelink payments
  • Navigate a range of tools and resources available to assist a client in enforcing their rights for Centrelink payments, including an integrated service with SSRV.

This session will be facilitated by Bryn Overend, community lawyer, and Leanne Khan, financial counsellor, both from SSRV. It will include presenter led discussions as well as practical group work.

To satisfy your professional obligations - and to be awarded points for attendance - you are required to participate in the entire session. We thank you for your commitment to our Code of Ethics

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Legal Updates – Part IX and others

Tuesday 03 Dec 2019

1:30PM - 3:30PM

OPEN SESSION

Legal Updates – Part IX and others

PRESENTED BY: Consumer Action Law Centre

LOCATION: Curate Space, Level 6, 306 Little Collins Street (entry via The Causeway), Melbourne

CPD CORE TOPICS: Various

CPD POINTS: 3

CATEGORY: Technical

**THIS IS AN OPEN SESSION - Designed for financial counsellors of all levels of experience**

Course Description

Find out about the latest changes and upcoming possibilities for changes to the law. In this session, we will be focusing on the Part IX reforms which came into effect mid-2019 amongst others.

On successful completion of this session participants will be able to:

  • Understand what the new laws are;
  • Understand the implications of the changes to the work financial counsellors do
  • Know how to practically assist your clients using the new protections

This session will include a presentation followed by Q&A as well as group discussions.

Participants are encouraged to submit responses to 2-3 questions that will be included in your registration confirmation email. Participation in this activity is not mandatory but will allow us to tailor the session content more closely to your learning needs. We also encourage you to register early particularly if you have any specific questions or scenarios that you would like to see addressed in this session.

To satisfy your professional obligations - and to be awarded points for attendance - you are required to participate in the entire session. We thank you for your commitment to our Code of Ethics.

 

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Family Violence Information Sharing PILOT

Wednesday 04 Dec 2019

9:00AM - 1:00PM

OPEN SESSION

Family Violence Information Sharing PILOT

PRESENTED BY: Women's Legal Service Victoria

LOCATION: Holding Redlich, Level 8, 555 Bourke Street, Melbourne

CPD CORE TOPICS: Family Violence

CPD POINTS: 3

CATEGORY: Technical, Skills, Ethics

Course Description

Do you want to learn how the family violence information sharing scheme applies to your day to day work? Are you unsure how you would ask for information under the scheme and when to share information with other entities?

Women's Legal Service Victoria has developed family violence information sharing training for financial counsellors. Prior to the official roll out in 2020, we are scheduling this PILOT session. Family violence information sharing training for financial counsellors will be mandatory for all financial counsellors funded through CAV. Attendance at the PILOT session is equivalent to next year’s sessions, meaning you will not be required to attend another session next year. Please note you are required to complete 3 online modules as preparation for this training. These online modules are a pre-requisite for attendance. See below for further details.

This workshop is tailored to the Financial Counsellor role and will explore how the scheme works. Through case-study analysis we will explore the practical strategies in working with the Family Violence information sharing scheme.

Learning outcomes:

  • Identify what is relevant family violence risk information in relation to your case work
  • Understand why, when and how to collect that information and share it to assist your client and protect them from family violence risk
  • Understand the practical application of MARAM in relation to the family violence information scheme

To satisfy your professional obligations - and to be awarded points for attendance - you are required to participate in the entire session. We thank you for your commitment to our Code of Ethics .

Post training feedback session and lunch:

After the session Women's legal Service would welcome some feedback on this PILOT training from you. A free lunch will be offered from 1 - 2pm following the training. If you are free to stay on for an additional 30 - 60 minutes and share your feedback over some lunch that would be much appreciated.

Pre-requisite training:

If you have not already completed the family violence information sharing training offered by FSV, you will be required to undertake the following e-learning modules:

Module 2: Family Violence and Child Information Sharing Schemes, and an introduction to MARAM

Module 3: Family Violence Information Sharing Scheme

Module 3a: Family Violence Information Sharing Scheme in Practice

The training can be accessed in your own time via this link: https://www.vic.gov.au/training-for-information-sharing-and-maram

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TC and FC teamwork – referral and collaboration

Wednesday 04 Dec 2019

2:00PM - 4:30PM

OPEN SESSION

TC and FC teamwork – referral and collaboration

PRESENTED BY: Sarah Davidson

LOCATION: Curate Space, Level 6, 306 Little Collins Street (entry via The Causeway), Melbourne

CPD CORE TOPICS: Casework, Gambling harm

CPD POINTS: 3

CATEGORY: Skills, Ethics

**THIS IS AN OPEN SESSION - Designed for financial counsellors of all levels of experience**

Course Description

Many clients, particularly those affected by gambling harm, benefit from working simultaneously with a therapeutic counsellor and a financial counsellor. However, there are not, as yet, well developed models of interdisciplinary approaches to clients experiencing gambling harm, and there is a lot to learn about how to develop effective cooperation between ‘FCs and TCs’. This session for both TCs and FCs will establish a clear understanding of the different roles of each, then look at ways the two can or should collaborate in producing the best possible outcomes for clients. The session will develop shared understandings of what best practice collaboration looks like, including teamwork processes, information sharing and privacy issues, and achieving good client outcomes.

This is a cross-sector workshop, both financial counsellors and therapeutic counsellors are encouraged to participate. On successful completion of this session participants will:

  • Have a clear understanding of each other’s roles, those of a FC and a TC
  • Understand the benefits for clients when working collaboratively
  • Gain new networks for referral
  • Know how to foster and promote a collaborative relationship with FC/TC
  • Be aware of confidentiality and privacy obligations and what is and isn’t appropriate to share, and when to share it.
  • Be able to establish more effective collaborative relationship with other professionals

The session will facilitate active sharing of ideas and group discussions. To satisfy your professional obligations - and to be awarded points for attendance - you are required to participate in the entire session. We thank you for your commitment to our Code of Ethics.

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