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Upcoming Sessions

Upcoming Sessions

Session Registration

Upcoming Sessions

Below is a list of CPD sessions offered. Each session shows the learning level for that session, and the points allocated for purposes of FCRC membership compliance. The list includes SPDP sessions, as well as other CPD topics that are key to financial counselling professional practice.

You must register for each session using each session's individual registration link.
The learning materials for the sessions will also be posted here as they become available.

Credit Reporting: How to use it for your advantage

Tuesday 31 Oct 2017

10:00AM - 11:00AM

Credit Reporting: How to use it for your advantage

PRESENTED BY: Consumer Action Law Centre (CALC)

LOCATION: Online

SPDP: Yes

CPD Core Topics: Credit law

CATEGORY: Technical, Skills

LEVEL: 1

CPD POINTS: 3

Credit reporting laws changed in 2013. This Level 1 session will assist you to understand the changes and their impacts on your clients and your casework. You will become familiar with the challenges and pitfalls of the credit reporting regime and how best to navigate this for your client.

Both parts of this session are required must be completed.

1. A one hour webinar led by the Consumer Action Law Centre that will assist you in:

  • How to identify who can access a credit report
  • Knowing what information can be listed on your credit report
  • How to challenge the report if information is incorrect, including statute barred debts
  • Use of External Dispute Resolution (EDR)
  • Understanding the future of positive credit reporting
  • Identifying areas that need change and how you can help

2. A post webinar task and questionnaire will be sent to you for completion to review your understanding of content and consolidate your learning. This will remain open until Tuesday, 28th November 2017.

To satisfy your professional obligations - and to be awarded points for attendance - you are required to participate in the entire session. We thank you for your commitment to our Code of Ethics.

 

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Are we there yet? Making Sense of Fine Reform

Tuesday 14 Nov 2017

9:30AM - 4:30PM

Are we there yet? Making Sense of Fine Reform

PRESENTED BY: Federation of Community Legal Centres

LOCATION: Supper Room - Melbourne Town Hall

SPDP: No

CATEGORY: Technical, Ethics

LEVEL: 2

CPD POINTS: 6

At this Infringements Working Group event you'll hear from a range of panellists to discuss best practice and recent and impending changes to the Victorian infringements system. Panellists include representatives from the Department of Justice and Regulation, the Infringements Court, the Magistrates’ Court, the Sheriff’s Office, community legal centres, Victoria Legal Aid and the Financial and Consumer Rights Council.

Featuring guest performance by Kutcha Edwards.

Topics covered will include:

  • Overview of the fines system
  • Introduction to Fines Victoria, new powers of the Sheriff and the consolidated payment system
  • Work and Development Permits
  • Enforcement and internal review, family violence and the role of the Court

Designed for: Community and volunteer lawyers, financial counsellors.
Free entry to carers of participants with a disability.

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Section 271: to declare or not to declare gambling

Wednesday 22 Nov 2017

10:00AM - 12:00PM

Section 271: to declare or not to declare gambling

PRESENTED BY: Australian Financial Services Authority (AFSA)

LOCATION: Queen Victoria Women’s Centre, 210 Lonsdale Street, Melbourne 3000

SPDP: Yes

CPD Core Topics: Bankruptcy

CATEGORY: Technical

LEVEL: 2

CPD POINTS: 3

The Statement of Affairs, completed when a person petitions for bankruptcy, asks for a reason for the financial difficulty and debt. Gambling is one of the choices, and yet, financial counsellors rarely if ever, advice their client to tick this box.

Take part in this interactive session to:

  • Understand what the risk is about ticking the ‘gambling’ box
  • What section 271 of the Bankruptcy Act says
  • Explore whether our fears about ticking this box are substantiated

AFSA as the bankruptcy expert will discuss the approach taken in assessing the Statement of Affairs and:

  • Whether there is a risk in ticking the gambling box
  • What data Australian Financial Services Authority (AFSA) collects about the causes of bankruptcy
  • How AFSA expects people to assess the primary cause of debt that has led to the petition to bankrupt

This session will include presenter-led and group discussion based on actual scenarios to consolidate your knowledge.

To satisfy your professional obligations - and to be awarded points for attendance - you are required to participate in the entire session. We thank you for your commitment to our Code of Ethics.

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Letters with punch!

Wednesday 22 Nov 2017

1:00PM - 3:00PM

Letters with punch!

PRESENTED BY: Financial and Consumer Rights Council (FCRC); Specialist problem gambling financial counsellors TBA

LOCATION: Queen Victoria Women’s Centre, 120 Lonsdale Street, Melbourne 3000

SPDP: Yes

CPD Core Topics: Hardship systems

CATEGORY: Technical

LEVEL: 2

CPD POINTS: 3

Letters are a critical tool to advocate for clients in financial hardship; they also reflect our professional capacity. Clients impacted by gambling frequently have comorbid issues and there may need to be a clinical approach to presenting medical or mental health information to get the best hardship outcomes. Hardship systems also have particular criteria and then there are letter conventions! Not to mention things like grammar that are crucial in the interpretation of the meaning of the letters we write!

Lots of reasons to get those letters right and tight!

Take part in this interactive workshop to:

  • Look at letter structure and appropriate tenses / grammar to use
  • Why standard letters can be good and how to enhance them
  • Write some letters to specialist services – e.g. Creditors, VCAT, SSAT, EDR scheme
  • Discuss whether you reveal problem gambling behaviour or not; if so how
  • Discuss approaches through casework examples

Bring your complex situations and let’s write!

To satisfy your professional obligations - and to be awarded points for attendance - you are required to participate in the entire session. We thank you for your commitment to our Code of Ethics.

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Payday Lenders: Last resort or loan sharks?

Wednesday 29 Nov 2017

1:00PM - 4:00PM

Payday Lenders: Last resort or loan sharks?

PRESENTED BY: Consumer Action Law Centre (CALC); Financial Counsellor TBA

LOCATION: Queen Victoria Women’s Centre, 210 Lonsdale St, Melbourne VIC 3000

SPDP: Yes

CPD Core Topics: Credit Law

CATEGORY: Technical, Skills

LEVEL: 1

CPD POINTS: 3

Payday lending continues to be a primary source of credit for many vulnerable consumers. Learn whether the credit laws protect consumers from predatory payday lending practices.

Participants will learn how to:

  • Identify and distinguish between small amount credit contracts, medium account credit contracts and general credit contracts
  • Understand the responsible lending requirements which apply to small amount credit contracts
  • Identify ‘avoidance models’
  • Seek compensation for your clients
  • Recognise systemic issues and required reform
  • Make a complaint to regulators
  • Advocate effectively for your client and contribute to changes in law

This session will include presenter-led and group discussion based on actual scenarios.

To satisfy your professional obligations - and to be awarded points for attendance - you are required to participate in the entire session. We thank you for your commitment to our Code of Ethics.

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