CLOSE
View information on all upcoming FCRC and related events.
To view an event, simply click on it to display the details.
New CPD training dates are released on 1 June and 1 December each year.
Calendar View
List View
Print / Save
Filter by event type:
VIEW ALL
Wednesday 23 Oct 2019
9:15AM - 11:15AM
Wednesday 23 Oct 2019
1:30PM - 3:30PM, + pre-session learning activities
ADVANCED session
This workshop will be the first of our Masterclass series for experienced financial counsellors. In this round table session, we will workshop strategies for dealing with tricky scenarios relating to responsible and irresponsible lending.
Wednesday 23 Oct 2019
9:30AM - 12:30PM
ADVANCED session
Professional supervision is an essential component of building professional development into financial counselling through providing structured professional support and mentoring to financial counsellors. This session is to refresh your understanding of professional supervision concepts, share & discuss your challenges and stay up to date with new concepts regarding professional supervision. It will enable supervisors to learn from each other and develop a deeper understanding of what constitutes good practice in professional supervision.
Tuesday 29 Oct 2019
9:30AM - 1:30PM
OPEN session
This session is open to anyone interested in taking on a leadership position in the future, as well as those currently holding a management position. The focus of this training will be on conflict resolution as a key leadership skill. It will provide lots of practical skill development opportunities.
Topics covered will include problematic personalities and how to respond to them, moving on to running effective meetings including managing difficult behaviours appropriately and resolving conflicts more broadly.
Tuesday 29 Oct 2019
2:00PM - 4:00PM
Tuesday 29 Oct 2019
2:00PM - 4:30PM
OPEN session
Many clients, particularly those affected by gambling harm, benefit from working simultaneously with a therapeutic counsellor and a financial counsellor. However, there are not, as yet, well developed models of interdisciplinary approaches to clients experiencing gambling harm, and there is a lot to learn about how to develop effective cooperation between ‘FCs and TCs’. This session for both TCs and FCs will establish a clear understanding of the different roles of each, then look at ways the two can or should collaborate in producing the best possible outcomes for clients.
Tuesday 12 Nov 2019
10:00AM - 2:00PM
OPEN session
For many Australians, access to Centrelink payments is essential for their basic financial survival and wellbeing. This course is designed to provide attendees with the practical skills and tools necessary to assist clients who disagree with a Centrelink decision, including navigating the Centrelink appeals process (in particular for Disability Support Pension applicants) and assisting those who have had debts raised against them for alleged overpayments. This session is designed to incorporate and complement existing knowledge of attendees and will be interactive and dynamic, with a focus on the application of technical knowledge and skills in a practical setting. It also aims at bringing social security experts and financial counsellors together in order to provide better outcomes for clients.
Wednesday 13 Nov 2019
9:30am - 11:30am
Wednesday 13 Nov 2019
9:30AM - 4:30PM
OPEN session
The Telephone Counselling Skills training program has been developed for financial counsellors who assist clients over the phone as part of their work. It will provide participants with a framework to work effectively in providing assistance to clients over the phone and will involve a facilitated discussion between participants on effective strategies for managing challenging calls.
Thursday 14 Nov 2019
10:00AM - 12:00PM
Thursday 14 Nov 2019
2:30PM - 4:30PM
Tuesday 19 Nov 2019
10:00am - 1:00pm
Thursday 21 Nov 2019
1:00PM - 4:00PM
OPEN session
Separation in many instances is a major contributor to poverty. What should I tell my client about separation? This session will provide an overview of the family law system and look into division of assets, joint debts, child support and spouse maintenance.
Thursday 21 Nov 2019
9:30AM - 12:00PM
Thursday 21 Nov 2019
10:00AM - 12:00PM
Tuesday 26 Nov 2019
10:30am - 3:00pm
Wednesday 27 Nov 2019
9:30AM - 4:30PM
ADVANCED session
This Leaderclass is a continuation of the Masterclass held at the end of 2018 and designed specifically for the leading practitioners in the field. The aim of the Leaderclass is to provide specialist, leading financial counsellors with opportunity to continue building best practice skills and knowledge in responding to the needs of clients impacted by family violence. The content and format of the Leaderclass will be determined in consultation with participants. It will assist senior practitioners to respond to complex cases – the type of cases you might not encounter every day, but that challenge your current skill set.
Thursday 28 Nov 2019
9:30am - 11:30am
Tuesday 03 Dec 2019
9:30AM - 12:30PM
OPEN session
For many Australians, access to Centrelink payments is essential for their basic financial survival and wellbeing. This course is designed to provide attendees with the practical skills and tools necessary to assist clients who disagree with a Centrelink decision, including navigating the Centrelink appeals process (in particular for Disability Support Pension applicants) and assisting those who have had debts raised against them for alleged overpayments. This session is designed to incorporate and complement existing knowledge of attendees and will be interactive and dynamic, with a focus on the application of technical knowledge and skills in a practical setting. It also aims at bringing social security experts and financial counsellors together in order to provide better outcomes for clients.
Tuesday 03 Dec 2019
TBC
Tuesday 03 Dec 2019
1:30PM - 3:30PM
OPEN session
Find out about the latest changes and upcoming possibilities for changes to the law. In this session, we will be focusing on the Part IX reforms which came into effect mid-2019 amongst others.
Tuesday 10 Dec 2019
10:00am - 1:00pm
Wednesday 11 Dec 2019
9:15AM - 11:15AM