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Calendar of Events Calendar of Events

View information on all upcoming FCRC and related events.

Calendar of Events

View information on all upcoming FCRC and related events.

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Calendar of Events

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CPD
Network meeting
Board meeting
Conference
Agency Managers meeting

Tuesday 22 Aug 2017

1:00PM - 4:00PM

Casework Supervision: staff, case notes & mitigating risk

PRESENTED BY Consumer Action Law Centre (CALC); Financial & Consumer Rights Council (FCRC); Agency Manager
LOCATION Queen Victoria Women’s Centre, 210 Lonsdale St, Melbourne VIC 3000
SPDP Yes
SPDP Core Topics: Advanced Casework Supervision
LEVEL 3
CPD POINT 3

Casework supervision of staff involves reviewing client files- ever come across appalling case notes? Learn how to assist your staff to improve these legal documents and mitigate risk for your agency. [casework supervisor focus]

Tuesday 29 Aug 2017

10:00AM - 12:00PM

Self-managed super funds and gambling – are there hands in the cookie jar?

PRESENTED BY Pam Mutton and Susan Orchard, Financial Counsellors, Connect Health and Community
LOCATION Victorian Responsible Gambling Foundation; Level 6, 14–20 Blackwood Street, North Melbourne
SPDP Yes
SPDP Core Topics: Superannuation and insurance
LEVEL 3
CPD POINT 3

Clients impacted by problem gambling are often vulnerable to scams and speculation. These clients are more likely to take risks - Self-Managed Super Funds (SMSF) are not unusual – How do SMSF’s work? What happens when the client has their hand in the till of their own super? Who regulates this and what happens to the tax liabilities? Find out what questions you should be asking and where to refer them.

Tuesday 29 Aug 2017

1:00PM - 3:00PM

New frontiers of gambling

PRESENTED BY Lauren Levin, Director, Policy & Campaigns, Financial Counselling Australia; Susan Orchard, Financial Counsellor, Connect Health and Community
LOCATION Victorian Responsible Gambling Foundation; Level 6, 14–20 Blackwood Street, North Melbourne
SPDP No
SPDP Core Topics: Gambling / Addictions and casework
LEVEL 2
CPD POINT 3

Online betting is growing rapidly- opportunities are endless and increasing. Get some insight about how you detect online gambling, recognise speculation, and know about contracts for difference. Find out what’s legal and what’s not. Recognise and explore different ways of working with clients.

Tuesday 05 Sep 2017

10:00AM - 12:00PM

Small business failure- the peril of debt

PRESENTED BY Justin Howlett, Partner, Sellers, Muldoon, Benton solicitors; Heather Barclay, Small Business Financial Counsellor, Rural Financial Counselling Service Victoria - Wimmera South West
LOCATION Geelong West Town Hall (Supper room); 153 Pakington Street, Geelong West, VIC
SPDP Yes
SPDP Core Topics: Bankruptcy
LEVEL 2
CPD POINT 3

Ever had that client who had an ABN to trade, or has a failed business which is closed- leaving lots of debt and facing potential bankruptcy? Find out what you can do as a financial counsellor for individuals who have a failed business and are in financial difficulty.

Tuesday 05 Sep 2017

1:00PM - 3:00PM

The role of financial counselling in prisons

PRESENTED BY West Justice; Kay Norris, Financial Counseller, Diversitat; Colin Handreck, Coordinator Financial Counselling, Child & Family Services Ballarat Inc. (CAFS)
LOCATION Geelong West Town Hall (Supper room); 153 Pakington Street, Geelong West, VIC
SPDP Yes
SPDP Core Topics: Debt collection
LEVEL 3
CPD POINT 3

Being in prison is difficult enough without being faced with debt and disadvantage on release. Explore the rights of prisoners in debt and make sure that debt is dealt with concurrent with their sentence.

Tuesday 12 Sep 2017

10:00AM - 12:00PM

Clients: addictions and an integrated approach

PRESENTED BY Odyssey House
LOCATION Queen Victoria Women’s Centre, 210 Lonsdale St, Melbourne VIC 3000
SPDP No
SPDP Core Topics: Addictions and casework
LEVEL 2
CPD POINT 3

Addictions impact the way financial counsellors work with clients. It is imperative that any response is within the context of an integrated team. Discover more about the specific needs of clients struggling with addiction, and the approaches of other workers to enhance client outcomes.

Tuesday 12 Sep 2017

1:00PM - 3:00PM

What’s yours is mine …. Isn’t it?

PRESENTED BY Stephen Winspear, Moores Legal
LOCATION Queen Victoria Women’s Centre, 210 Lonsdale St, Melbourne VIC 3000
SPDP Yes
SPDP Core Topics: Family law
LEVEL 2
CPD POINT 3

What should I tell my client about separation? Consolidate your knowledge about family law as it relates to separation of married / de-facto / same sex partners; consider comorbid issues and capacity as these apply to decision making and other key aspects of family law.

Tuesday 19 Sep 2017

10:00AM - 1:00PM

FCRC Board meeting

LOCATION Level 6, 179 Queen Street, Melbourne

Tuesday 19 Sep 2017

10:00AM - 11:00AM (with 1 hour task to complete prior)

More on Predatory for-profit debt business

PRESENTED BY Consumer Action Law Centre (CALC)
LOCATION Online
SPDP Yes
SPDP Core Topics: Debt collection
LEVEL 2
CPD POINT 3

This webinar will assist you to learn about the practices of Debt Vultures through an informative webinar that will place you in a better position to assist those clients negatively impacted by their dealings with Debt Vultures.

Tuesday 26 Sep 2017

2PM

Northern Regional Network meeting

LOCATION Banyule Community Health

Thursday 28 Sep 2017

9:30AM - 11:30AM

Southern Regional Network meeting

LOCATION Bentleigh Bayside Community Health

Monday 09 Oct 2017

10AM - 3PM

Gippsland Regional Network meeting

LOCATION Uniting Care, Sale

Wednesday 11 Oct 2017

1:00PM - 3:00PM

Code up!

PRESENTED BY Ralph Haller-Trost, Code Compliance Monitoring Committee (CCMC); Chris Stuart-Walker, Energy & Water Ombudsman Victoria (EWOV)
LOCATION 2017 FCRC Conference: The Mantra, Mountjoy Parade, Lorne
SPDP Yes
SPDP Core Topics: Ombudsman Schemes
LEVEL 2
CPD POINT 3

Financial counsellors often forget about Codes of Practice as a major advocacy tool. Focus your attention on the four financial services and energy codes and step up the way you advocate for your clients!

Wednesday 11 Oct 2017

FCRC Conference

LOCATION

Wednesday 11 Oct 2017

3:20PM - 5:00PM

Barriers to making effective decisions

PRESENTED BY Julie Aganoff, Psychologist
LOCATION 2017 FCRC Conference: The Mantra, Mountjoy Parade, Lorne
SPDP No
SPDP Core Topics: Advanced Casework Skills
LEVEL 2
CPD POINT 3

Every traumatic event is subjective; four significant events shape the way we (and our clients) respond to stressful events- these are facts that impact on our clients and ourselves. Learn about the dynamic of trauma informed practice, and improve your own health as well as your client’s!

Thursday 12 Oct 2017

FCRC Conference

LOCATION

Friday 13 Oct 2017

FCRC Conference

LOCATION

Tuesday 31 Oct 2017

10:00AM - 11:00AM

Credit Reporting: How to use it for your advantage

PRESENTED BY Consumer Action Law Centre (CALC)
LOCATION Online
SPDP Yes
SPDP Core Topics: Credit law
LEVEL 1
CPD POINT 3

Who is playing ball and what are the challenges with credit reporting? Take part in an interactive session to explore casework challenges and ways to use credit reporting constructively with your clients.

Tuesday 21 Nov 2017

10:00AM - 1:00PM

FCRC Board meeting

LOCATION Level 6, 179 Queen Street, Melbourne

Tuesday 21 Nov 2017

10:30AM - 3:00PM

Hume Regional Network meeting

LOCATION Benalla Community Care, 45 Coster St, Benalla (Conference Room)

Wednesday 22 Nov 2017

10:00AM - 12:00PM

Section 271: to declare or not to declare gambling

PRESENTED BY Australian Financial Services Authority (AFSA)
LOCATION Queen Victoria Women’s Centre, 210 Lonsdale Street, Melbourne 3000
SPDP Yes
SPDP Core Topics: Bankruptcy
LEVEL 2
CPD POINT 3

Disclosure of gambling on the Statement of Affairs has always been a difficult discussion- are financial counsellor’s fears based in fact? Find out more about AFSA’s approach and explore the application of section 271 of the Bankruptcy Act as it plays out in practice.

Wednesday 22 Nov 2017

1:00PM - 3:00PM

Letters with punch!

PRESENTED BY Financial and Consumer Rights Council (FCRC); Specialist problem gambling financial counsellors TBA
LOCATION Queen Victoria Women’s Centre, 120 Lonsdale Street, Melbourne 3000
SPDP Yes
SPDP Core Topics: Hardship systems
LEVEL 2
CPD POINT 3

Financial counsellors need to be able to adapt their writing styles to support client advocacy for financial hardship; e.g. court appearance; writing to banks, other creditors, VCAT and external dispute resolution schemes etc. Do you reveal that a person is a gambler? Find out best practice ways to advocate for clients impacted by gambling.

Tuesday 28 Nov 2017

2PM

Northern Regional Network meeting

LOCATION Anglicare

Wednesday 29 Nov 2017

1:00PM - 4:00PM

Payday Lenders: Last resort or loan sharks?

PRESENTED BY Consumer Action Law Centre (CALC); Financial Counsellor TBA
LOCATION Queen Victoria Women’s Centre, 210 Lonsdale St, Melbourne VIC 3000
SPDP Yes
SPDP Core Topics: Credit Law
LEVEL 1
CPD POINT 3

So what does the credit law do to protect consumers from predatory payday lending? Learn about the law and the loop holes that still make this an undesirable landscape.

Thursday 07 Dec 2017

9:30AM - 11:30AM

Southern Regional Network meeting

LOCATION Cranbourne Integrated Care

Monday 11 Dec 2017

9:30AM - 12:00PM

Statewide Network meeting

LOCATION TBC

Tuesday 12 Dec 2017

10:00AM - 1:00PM

FCRC Board meeting

LOCATION Level 6, 179 Queen Street, Melbourne

Thursday 14 Dec 2017

10:00AM - 12:00PM

Western Regional Network meeting

LOCATION Salvation Army Ballarat