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Calendar of Events Calendar of Events

View information on all upcoming FCRC and related events.

Calendar of Events

View information on all upcoming FCRC and related events.

To view an event, simply click on it to display the details.

New CPD training dates are released on 1 June and 1 December each year.

Calendar of Events

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CPD
Network meeting
Board meeting
Conference
Agency Managers meeting
Working Group

Wednesday 23 Oct 2019

9:15AM - 11:15AM

Infringements Working Group

LOCATION Norton Rose Fulbright, Level 15, RACV Tower, 485 Bourke Street, Melbourne

Wednesday 23 Oct 2019

1:30PM - 3:30PM, + pre-session learning activities

ADVANCED session

Masterclass: Responsible lending

PRESENTED BY Consumer Action Law Centre
LOCATION Queen Victoria Women’s Centre, 210 Lonsdale St, Melbourne
CPD CORE TOPICS: Credit Law
CPD POINTS 3
CATEGORY: Skills, Ethics

This workshop will be the first of our Masterclass series for experienced financial counsellors. In this round table session, we will workshop strategies for dealing with tricky scenarios relating to responsible and irresponsible lending.

Wednesday 23 Oct 2019

9:30AM - 12:30PM

ADVANCED session

Professional Supervision: Refresh and reflect

PRESENTED BY FCRC, Donna Letchford
LOCATION Queen Victoria Women’s Centre, 210 Lonsdale St, Melbourne
CPD CORE TOPICS: Supervision
CPD POINTS 3
CATEGORY: Technical, Skills, Ethics

Professional supervision is an essential component of building professional development into financial counselling through providing structured professional support and mentoring to financial counsellors. This session is to refresh your understanding of professional supervision concepts, share & discuss your challenges and stay up to date with new concepts regarding professional supervision. It will enable supervisors to learn from each other and develop a deeper understanding of what constitutes good practice in professional supervision.

Tuesday 29 Oct 2019

9:30AM - 1:30PM

OPEN session

Leadership Skills – Conflict Management

PRESENTED BY Adam Blanch, Good Psychology
LOCATION Curate Space, Level 6, 306 Little Collins Street (entry via The Causeway), Melbourne
CPD CORE TOPICS: Management
CPD POINTS 3
CATEGORY: Skills, Ethics

This session is open to anyone interested in taking on a leadership position in the future, as well as those currently holding a management position. The focus of this training will be on conflict resolution as a key leadership skill. It will provide lots of practical skill development opportunities.
Topics covered will include problematic personalities and how to respond to them, moving on to running effective meetings including managing difficult behaviours appropriately and resolving conflicts more broadly.

Tuesday 29 Oct 2019

2:00PM - 4:00PM

Northern Regional Network meeting

LOCATION Uniting Regen, Venue TBC

Tuesday 29 Oct 2019

2:00PM - 4:30PM

OPEN session

TC and FC teamwork – referral and collaboration

PRESENTED BY TBC
LOCATION Curate Space, Level 6, 306 Little Collins Street (entry via The Causeway), Melbourne
CPD CORE TOPICS: Casework, Gambling harm
CPD POINTS 3
CATEGORY: Skills, Ethics

Many clients, particularly those affected by gambling harm, benefit from working simultaneously with a therapeutic counsellor and a financial counsellor. However, there are not, as yet, well developed models of interdisciplinary approaches to clients experiencing gambling harm, and there is a lot to learn about how to develop effective cooperation between ‘FCs and TCs’. This session for both TCs and FCs will establish a clear understanding of the different roles of each, then look at ways the two can or should collaborate in producing the best possible outcomes for clients.

Tuesday 12 Nov 2019

10:00AM - 2:00PM

OPEN session

Challenging Centrelink Decisions – Practical skills and knowledge (SALE)

PRESENTED BY Bryn Overend, Leanne Khan, SSRV
LOCATION Uniting Kilmany, 126 Raymond Street, Sale
CPD CORE TOPICS: Centrelink
CPD POINTS 3
CATEGORY: Technical, Skills

For many Australians, access to Centrelink payments is essential for their basic financial survival and wellbeing. This course is designed to provide attendees with the practical skills and tools necessary to assist clients who disagree with a Centrelink decision, including navigating the Centrelink appeals process (in particular for Disability Support Pension applicants) and assisting those who have had debts raised against them for alleged overpayments. This session is designed to incorporate and complement existing knowledge of attendees and will be interactive and dynamic, with a focus on the application of technical knowledge and skills in a practical setting. It also aims at bringing social security experts and financial counsellors together in order to provide better outcomes for clients.

Wednesday 13 Nov 2019

9:30am - 11:30am

Gambling Issues Working Group

LOCATION FCRC, Level 6, 179 Queen Street, Melbourne

Wednesday 13 Nov 2019

9:30AM - 4:30PM

OPEN session

Telephone Counselling Skills

PRESENTED BY Preethi Vergis, Learning and Sector Development Manager, Consumer Action Law Centre
LOCATION Queen Victoria Women’s Centre, 210 Lonsdale Street, Melbourne
CPD CORE TOPICS: Telephone skills
CPD POINTS 6
CATEGORY: Technical, Skills, Ethics

The Telephone Counselling Skills training program has been developed for financial counsellors who assist clients over the phone as part of their work. It will provide participants with a framework to work effectively in providing assistance to clients over the phone and will involve a facilitated discussion between participants on effective strategies for managing challenging calls.

Thursday 14 Nov 2019

10:00AM - 12:00PM

Agency Managers meeting

LOCATION FCRC, Level 6, 179 Queen Street, Melbourne

Thursday 14 Nov 2019

2:30PM - 4:30PM

Centrelink Working Group

LOCATION FCRC, Level 6, 179 Queen Street, Melbourne

Tuesday 19 Nov 2019

10:00am - 1:00pm

FCRC Board meeting

LOCATION Level 6, 179 Queen Street, Melbourne

Thursday 21 Nov 2019

1:00PM - 4:00PM

OPEN session

Family Law (CRANBOURNE)

PRESENTED BY Jennifer Lindstrom, Monash Law Clinics
LOCATION Arbourlea Family & Community Centre, 75 Wheelers Park Drive, Cranbourne North
CPD CORE TOPICS: Family Law
CPD POINTS 3
CATEGORY: Technical, Skills

Separation in many instances is a major contributor to poverty. What should I tell my client about separation? This session will provide an overview of the family law system and look into division of assets, joint debts, child support and spouse maintenance.

Thursday 21 Nov 2019

9:30AM - 12:00PM

Southern Regional Network Meeting

LOCATION Arbourlea Family & Community Centre, 75 Wheelers Park Drive, Cranbourne North

Thursday 21 Nov 2019

10:00AM - 12:00PM

Western Regional Network Meeting

LOCATION CAFS Ballarat, 115 Lydiard St North, Ballarat

Tuesday 26 Nov 2019

10:30am - 3:00pm

Hume Regional Network meeting

LOCATION Benalla Community Care, 45 Coster St, Benalla (Conference Room)

Wednesday 27 Nov 2019

9:30AM - 4:30PM

ADVANCED session

Leaderclass: Family Violence Training

PRESENTED BY Women’s Legal Service Victoria and WIRE Women’s Information
LOCATION St. Michaels Church, Level 2, St Michael’s Place, 120 Collins Street, Melbourne
CPD CORE TOPICS: Family Violence
CPD POINTS 6
CATEGORY: Technical, Skills, Ethics

This Leaderclass is a continuation of the Masterclass held at the end of 2018 and designed specifically for the leading practitioners in the field. The aim of the Leaderclass is to provide specialist, leading financial counsellors with opportunity to continue building best practice skills and knowledge in responding to the needs of clients impacted by family violence. The content and format of the Leaderclass will be determined in consultation with participants. It will assist senior practitioners to respond to complex cases – the type of cases you might not encounter every day, but that challenge your current skill set.

Thursday 28 Nov 2019

9:30am - 11:30am

Eastern Regional Network meeting

LOCATION EACH (Building B), 46 Warrandyte Road, Ringwood

Tuesday 03 Dec 2019

9:30AM - 12:30PM

OPEN session

Challenging Centrelink Decisions – Practical skills and knowledge

PRESENTED BY Bryn Overend, Leanne Khan, SSRV
LOCATION Curate Space, Level 6, 306 Little Collins Street (entry via The Causeway), Melbourne
CPD CORE TOPICS: Centrelink
CPD POINTS 3
CATEGORY: Technical, Skills

For many Australians, access to Centrelink payments is essential for their basic financial survival and wellbeing. This course is designed to provide attendees with the practical skills and tools necessary to assist clients who disagree with a Centrelink decision, including navigating the Centrelink appeals process (in particular for Disability Support Pension applicants) and assisting those who have had debts raised against them for alleged overpayments. This session is designed to incorporate and complement existing knowledge of attendees and will be interactive and dynamic, with a focus on the application of technical knowledge and skills in a practical setting. It also aims at bringing social security experts and financial counsellors together in order to provide better outcomes for clients.

Tuesday 03 Dec 2019

TBC

Northern Regional Network meeting

LOCATION Venue TBC

Tuesday 03 Dec 2019

1:30PM - 3:30PM

OPEN session

Legal Updates – Part IX and others

PRESENTED BY Consumer Action Law Centre
LOCATION Curate Space, Level 6, 306 Little Collins Street (entry via The Causeway), Melbourne
CPD CORE TOPICS: Various
CPD POINTS 3
CATEGORY: Technical

Find out about the latest changes and upcoming possibilities for changes to the law. In this session, we will be focusing on the Part IX reforms which came into effect mid-2019 amongst others.

Tuesday 10 Dec 2019

10:00am - 1:00pm

FCRC Board meeting

LOCATION Level 6, 179 Queen Street, Melbourne

Wednesday 11 Dec 2019

9:15AM - 11:15AM

Infringements Working Group

LOCATION Norton Rose Fulbright, Level 15, RACV Tower, 485 Bourke Street, Melbourne