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Calendar of Events Calendar of Events

View information on all upcoming FCRC and related events.

Calendar of Events

View information on all upcoming FCRC and related events.

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Calendar of Events

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CPD
Network meeting
Board meeting
Conference
Agency Managers meeting
Working Group

Wednesday 30 Jan 2019

1:30pm - 4:30pm

TC and FC teamwork - referral and collaboration

PRESENTED BY TBC
LOCATION Victorian Responsible Gambling Foundation, Level 6, 14-20 Blackwood Street, North Melbourne
CPD Core Topics: Casework, Gambling Harm
Category: Skills, Ethics
LEVEL 2
CPD POINT 3

This session for both TCs and FCs will establish a clear understanding of the different roles of each, then look at ways the two can or should collaborate in producing the best possible outcomes for clients. The session will develop shared understandings of what best practice collaboration looks like, including teamwork processes, information sharing and privacy issues.

Wednesday 06 Feb 2019

10:00am - 1:00pm

Superannuation

PRESENTED BY Rhys Chamberlain, Maurice Blackburn
LOCATION Maurice Blackburn, Level 21, 380 La Trobe Street, Melbourne
CPD Core Topics: Superannuation
Category: Technical, Skills
LEVEL 2
CPD POINT 3

There have been changes and emerging trends in the industry over the last 12-18 months. This session will include the practical implications of the ‘Insurance in Superannuation Voluntary Code of Practice’. It will also focus on benefit payments and superannuation interactions with Centrelink, work cover and insurance.

Thursday 14 Feb 2019

FRIDAY 15 FEB: 9:30AM - 4:30PM

Family Violence Training for Financial Counsellors: Foundation Level Unit

PRESENTED BY Women’s Legal Service Victoria and WIRE Women’s Information
LOCATION St Michael's Church, Level 2, St Michael's Place, 120 Collins Street, Melbourne
CPD Core Topics: Family Violence
Category: Technical, Skills, Ethics
LEVEL 2
CPD POINT 10 (over two days)

This foundation level session covers the fundamental skills and knowledge required to deliver effective financial counselling services to victims of family violence and/or economic abuse.

Monday 18 Feb 2019

9:30am - 12:30pm

Clients with small businesses and sole traders – Ins and outs

PRESENTED BY TBC
LOCATION Queen Victoria Women’s Centre, 210 Lonsdale St, Melbourne VIC 3000
CPD Core Topics: Small business
Category: Skills
LEVEL 2
CPD POINT 3

Clients with an ABN or clients with failed businesses aren’t a rarity. In these cases a lot of factors play into the mix, including any assets that want to be protected and how bankruptcy will influence those, the obligations with the ATO and how to prevent further debts. This session will provide insight into how to best support those clients and what to be aware of when working with small business clients including knowing when to best seek advice or refer onto other services.

Monday 18 Feb 2019

1:30pm – 4:30pm

Complex needs and pathways to independence

PRESENTED BY Julie Aganoff, Psychologist, Change Futures
LOCATION Queen Victoria Women’s Centre, 210 Lonsdale St, Melbourne VIC 3000
CPD Core Topics: Complex needs
Category: Skills, Ethics
LEVEL 2
CPD POINT 3

Long term behavioural change is the best way to assist some of your clients in achieving better outcomes and quality of life. Yet many clients have multiple challenges, such as substance use, gambling behaviour, long-term unemployment and family breakdown that interact in complex ways. How do you build up a person’s capacity for being self-sufficient while balancing agency needs and time constraints yourself?

Tuesday 19 Feb 2019

10:30am - 3:00pm

Hume Regional Network meeting

LOCATION Benalla Community Care, 45 Coster St, Benalla (Conference Room)

Tuesday 19 Feb 2019

10:00am - 1:00pm

Vicarious Trauma and Self-care (MORWELL)

PRESENTED BY Julie Aganoff, Psychologist, Change Futures
LOCATION Anglicare Morwell, 190 Commercial Road, Morwell
CPD Core Topics: Self-care
Category: Skills, Ethics
LEVEL 2
CPD POINT 3

What are our intrinsic motivators for working in a helping profession and how can these sometimes work against good self-care? What is vicarious trauma and how can we work towards preventing it? This session will provide space for self-reflection and look at strategies for sustaining ourselves in the longer term, personally and professionally.

Wednesday 20 Feb 2019

10:00am - 1:00pm

Vicarious Trauma and Self-care (GEELONG)

PRESENTED BY Julie Aganoff, Psychologist, Change Futures
LOCATION Good Shepherd Microfinance, 104 Moorabool Street, Geelong
CPD Core Topics: Self-care
Category: Skills, Ethics
LEVEL 2
CPD POINT 3

What are our intrinsic motivators for working in a helping profession and how can these sometimes work against good self-care? What is vicarious trauma and how can we work towards preventing it? This session will provide space for self-reflection and look at strategies for sustaining ourselves in the longer term, personally and professionally.

Tuesday 26 Feb 2019

10:00am - 12:00pm

New Energy Code and Payment Difficulties Framework

PRESENTED BY Essential Services Commission (ESC)
LOCATION Online
CPD Core Topics: Hardship provisions
Category: Technical
LEVEL 2
CPD POINT 2

Update on the new energy code and payment difficulties framework. This webinar session will be based on an initial pilot workshop held in November 2018.

Thursday 28 Feb 2019

9:30am - 4:30pm

Family Violence Training for Financial Counsellors: Advanced Level Unit

PRESENTED BY Women's Legal Service Victoria and WIRE Women's Information
LOCATION St Michael's Church, Level 2, St Michael's Place, 120 Collins Street, Melbourne
CPD Core Topics: Family Violence
Category: Technical, Skills, Ethics
LEVEL 3
CPD POINT 6

The Advanced Level Unit builds on the previous session delivered and provides expert training for all specialist Family Violence financial counsellors in Victoria and financial counsellors who hold a leadership or supervisory role and work regularly with clients who have experienced family violence.

Tuesday 05 Mar 2019

9:30am - 12:30pm

Navigating the child support system

PRESENTED BY Domenica Valada, VLA; Kathryn Thomas, DHS (TBC)
LOCATION Victorian Legal Aid (VLA), 570 Bourke Street, Melbourne
CPD Core Topics: Child Support, Family Law
Category: Technical, Skills
LEVEL 2
CPD POINT 3

Training on child support payments: How to apply for child support, child support entitlements and timeframes, as well as managing child support debts.

Tuesday 05 Mar 2019

1:00pm - 4:00pm

Elder Abuse and Aged Care

PRESENTED BY Bernadette Pasco, FCRC
LOCATION Victorian Legal Aid, 570 Bourke Street, Melbourne
CPD Core Topics: Elder Abuse
Category: Skills, Ethics
LEVEL 2
CPD POINT 3

The Term Elder Abuse has been floating around a lot, but what does it actually mean? How is it defined and what are the different forms it takes? During this session you will learn how to work with older people as clients.

Wednesday 20 Mar 2019

9:30am - 1:30pm

Vicarious Trauma and Self-care

PRESENTED BY Adam Blanch, Good Psychology
LOCATION Multicultural Hub, 506 Elizabeth Street, Melbourne
CPD Core Topics: Self-care
Category: Skills, Ethics
LEVEL 2
CPD POINT 3

What are our intrinsic motivators for working in a helping profession and how can these sometimes work against good self-care? What is vicarious trauma and how can we work towards preventing it? This session will provide space for self-reflection and look at strategies for sustaining ourselves in the longer term, personally and professionally.

Thursday 21 Mar 2019

12:00pm - 4:30pm

Working with indigenous clients

PRESENTED BY GIRRAWAY GANYI CONSULTANCY, AJ Williams-Tchen
LOCATION Victorian Responsible Gambling Foundation, Level 6, 14-20 Blackwood Street, North Melbourne
CPD Core Topics: Indigenous clients
Category: Skills
LEVEL 2
CPD POINT 3

This session will identify perspectives, culture and experiences of Aboriginal & Torres Strait Islander people in Victoria and highlight practical strategies to providing effective and respectful assistance when working with indigenous clients in financial distress. It will provide an insight into indigenous cultures in Australia with a focus on economic and financial themes.

Wednesday 27 Mar 2019

1:00pm - 4:00pm

Legal updates

PRESENTED BY Consumer Action Law Centre
LOCATION Queen Victoria Women’s Centre, 210 Lonsdale St, Melbourne VIC 3000
CPD Core Topics: Various
Category: Technical
LEVEL 2
CPD POINT 3

Find out about the latest changes and upcoming possibilities for changes to the law. In this session, we will be focusing on the Royal Commission and learning about problems with funeral insurance faced by Aboriginal communities.

Monday 01 Apr 2019

Anytime

Consumer Law e-Learning

PRESENTED BY Consumer Action Law Centre
LOCATION Online
CPD Core Topics: Consumer Law
Category: Technical
LEVEL 1
CPD POINT 2

Learn the basics of consumer law and help your clients with complaints about faulty goods and poor services; misleading and deceptive conduct; unconscionable conduct; and door-to-door sales.

Wednesday 10 Apr 2019

9:30am - 4:30pm

Telephone Counselling Skills

PRESENTED BY Preethi Vergis, Training and Outreach Manager, Consumer Action Law Centre
LOCATION Queen Victoria Women’s Centre, 210 Lonsdale St, Melbourne VIC 3000
CPD Core Topics: Telephone skills
Category: Technical, Skills, Ethics
LEVEL 2
CPD POINT 6

The Telephone Counselling Skills training program has been developed for financial counsellors who assist to clients over the phone as part of their work. It will provide participants with a framework and strategies to work effectively in helping clients over the phone.

Wednesday 01 May 2019

9:30am - 12:00pm

Bankruptcy know-how

PRESENTED BY TBC
LOCATION Victorian Responsible Gambling Foundation, Level 6, 14-20 Blackwood Street, North Melbourne
CPD Core Topics: Bankruptcy
Category: Technical, Skills
LEVEL 2
CPD POINT 3

Working within the new bankruptcy legislation. This session will include bankruptcy and small business, TPD and superannuation.

Wednesday 01 May 2019

1:00pm - 4:00pm

Bankruptcy and gambling

PRESENTED BY TBC
LOCATION Victorian Responsible Gambling Foundation, Level 6, 14-20 Blackwood Street, North Melbourne
CPD Core Topics: Gambling related harm; Bankruptcy
Category: Technical, Skills
LEVEL 3
CPD POINT 3

This session will focus on a particular scenario within the bankruptcy process related to gambling harm. What happens when one party of a couple goes bankrupt due to problem gambling in particular when there are assets involved?

Friday 03 May 2019

Anytime

Credit Law e-Learning

PRESENTED BY Consumer Action Law Centre
LOCATION Online
CPD Core Topics: Credit law
Category: Technical
LEVEL 1
CPD POINT 2

Learn the basics of credit law to help you negotiate with credit providers who have breached the law. In this session, participants will learn about, when to claim hardship and when to claim a breach of responsible lending laws; credit cards; payday loans consumer leases and seeking compensation.

Monday 06 May 2019

9:30am - 12:30pm

Case notes and case files – a practical guide

PRESENTED BY TBC
LOCATION TBC
CPD Core Topics: Case notes
Category: Skills
LEVEL 1
CPD POINT 3

This session will provide training on how to write case notes that meet legal obligations are clear and objective as well as guidelines on keeping case files that are easy to use and maintain and support you in your case work.

Tuesday 14 May 2019

9:30am - 1:00pm

Motivational Interviewing - Asking the right Questions

PRESENTED BY Stavroula Zandes, Health and Wellbeing Consultants
LOCATION Multicultural Hub, 506 Elizabeth Street, Melbourne
CPD Core Topics: Counselling skills
Category: Skills, Ethics
LEVEL 2
CPD POINT 3

Do you work with clients who struggle to make changes? Motivational Interviewing (MI) is a unique process that explores and resolves resistance, and through motivational processes focuses on facilitating change amongst your clients. This client-centred counselling approach can positively assist your clients towards behaviour change.

Monday 03 Jun 2019

Anytime

Debt Enforcement e-Learning

PRESENTED BY Consumer Action Law Centre
LOCATION Online
CPD Core Topics: Credit law
Category: Technical
LEVEL 1
CPD POINT 2

This session will give an overview of the debt enforcement process (with a handy flowchart) and look at the different enforcement options available to creditors and how you assess the consequences to your client of not paying a debt.

Tuesday 11 Jun 2019

1:00pm - 4:00pm

Couples and conflict of interests

PRESENTED BY Penny Evans
LOCATION Benalla Community Care, 45 Coster Street, Benalla
CPD Core Topics: Counselling skills
Category: Skills, Ethics
LEVEL 2
CPD POINT 3

Financial Counsellors regularly see couples as their clients. This can often pose some extra challenges on the practitioner. Conflicts of interest may become apparent and referral might be necessary. Learn when to refer on and how to manage power imbalances and the dynamics in the room.

Tuesday 11 Jun 2019

10:30am - 3:00pm

Hume Regional Network meeting

LOCATION Benalla Community Care, 45 Coster St, Benalla (Conference Room)

Thursday 13 Jun 2019

1:00pm - 4:00pm

Mortgage Stress

PRESENTED BY Consumer Action Law Centre
LOCATION Southern Metro Network meeting (Venue TBC)
CPD Core Topics: Mortgage stress
Category: Technical, Skills, Ethics
LEVEL 3
CPD POINT 3

In this session you will learn how you can help your clients who are facing mortgage stress through negotiating with creditors where a home is at risk, arguing a responsible lending claim through the Ombudsman (Australian Financial Complaints Authority) and understanding the client’s options when enforcement proceedings have been issued against the home.

Wednesday 26 Jun 2019

9:30am - 12:30pm

Professional Supervision: Refresh and reflect

PRESENTED BY FCRC (TBC)
LOCATION Queen Victoria Women’s Centre, 210 Lonsdale St, Melbourne VIC 3000
CPD Core Topics: Supervision
Category: Technical, Skills, Ethics
LEVEL 3
CPD POINT 3

This session is a refresher for all trained supervisors. It provides a professional development opportunity for trained supervisors through reflection on practice, sharing of experiences and new skill development.

Tuesday 13 Aug 2019

10:30am - 3:00pm

Hume Regional Network meeting

LOCATION Benalla Community Care, 45 Coster St, Benalla (Conference Room)

Tuesday 19 Nov 2019

10:30am - 3:00pm

Hume Regional Network meeting

LOCATION Benalla Community Care, 45 Coster St, Benalla (Conference Room)

Tuesday 19 Feb 2019

2:00PM - 4:00PM

Gippsland Regional Network Meeting

LOCATION Anglicare Morwell, 190 Commercial Road, Morwell

Wednesday 20 Feb 2019

9:15AM - 11:15AM

Infringements Working Group

LOCATION Norton Rose Fulbright, Level 15, RACV Tower, 485 Bourke Street, Melbourne

Wednesday 17 Apr 2019

9:15AM - 11:15AM

Infringements Working Group

LOCATION Norton Rose Fulbright, Level 15, RACV Tower, 485 Bourke Street, Melbourne

Wednesday 19 Jun 2019

9:15AM - 11:15AM

Infringements Working Group

LOCATION Norton Rose Fulbright, Level 15, RACV Tower, 485 Bourke Street, Melbourne

Thursday 15 Aug 2019

9:15AM - 11:15AM

Infringements Working Group

LOCATION Norton Rose Fulbright, Level 15, RACV Tower, 485 Bourke Street, Melbourne

Wednesday 23 Oct 2019

9:15AM - 11:15AM

Infringements Working Group

LOCATION Norton Rose Fulbright, Level 15, RACV Tower, 485 Bourke Street, Melbourne

Wednesday 11 Dec 2019

9:15AM - 11:15AM

Infringements Working Group

LOCATION Norton Rose Fulbright, Level 15, RACV Tower, 485 Bourke Street, Melbourne

Tuesday 26 Feb 2019

2:00PM - 4:00PM

Northern Regional Network meeting

LOCATION Uniting Lentara, Venue TBC

Tuesday 30 Apr 2019

2:00PM - 4:00PM

Northern Regional Network meeting

LOCATION Uniting Kildonan, Venue TBC

Tuesday 25 Jun 2019

2:00PM - 4:00PM

Northern Regional Network meeting

LOCATION Sunbury Community Health, Venue TBC

Tuesday 27 Aug 2019

2:00PM - 4:00PM

Northern Regional Network meeting

LOCATION Ozanam Community Centre, Venue TBC

Tuesday 29 Oct 2019

2:00PM - 4:00PM

Northern Regional Network meeting

LOCATION Uniting Regen, Venue TBC

Tuesday 03 Dec 2019

TBC

Northern Regional Network meeting

LOCATION Venue TBC

Thursday 14 Feb 2019

9:30AM - 12:00PM

Southern Regional Network meeting

LOCATION Venue TBC

Thursday 11 Apr 2019

9:30AM - 12:00PM

Southern Regional Network Meeting

LOCATION Venue TBC

Thursday 13 Jun 2019

9:30AM - 12:00PM

Southern Regional Network Meeting

LOCATION Venue TBC

Thursday 08 Aug 2019

9:30AM - 12:00PM

Southern Regional Network Meeting

LOCATION Venue TBC

Thursday 21 Nov 2019

9:30AM - 12:00PM

Southern Regional Network Meeting

LOCATION Venue TBC

Wednesday 20 Feb 2019

10:00AM - 12:00PM

Western Regional Network Meeting

LOCATION Good Money Geelong, 104 Moorabool Street, Geelong

Thursday 06 Jun 2019

10:00AM - 12:00PM

Western Regional Network Meeting

LOCATION Bethany Warrnambool, Level 1 Bayside Plaza, 24 – 36 Fairy St, Warrnambool

Thursday 21 Nov 2019

10:00AM - 12:00PM

Western Regional Network Meeting

LOCATION CAFS Ballarat, 115 Lydiard St North, Ballarat

Thursday 22 Aug 2019

10:00AM - 12:00PM

Western Regional Network Meetings

LOCATION Bendigo, Venue TBC