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Monday 16 Dec 2019

Employer: Good Shepherd Australia New Zealand

Location: Marrickville, NSW

Work type: Full-time, Part-time

Application closing date: 5:25PM 24-Jan-2020

Financial Counsellor (NSW) - FT/PT - Good Shepherd, Marrickville, NSW

About Good Shepherd

Around the world the Good Shepherd network is working to create just and equal communities where women and girls can live full, safe lives. We have been committed to our mission for nearly 200 years, working strongly for social change. All of our services are informed by the latest evidence and research and adopt a best practice approach. We are committed to continuous improvement, innovation and delivering measurable outcomes.

Good Shepherd Australia New Zealand [GSANZ] is an equal opportunity employer dedicated to staff wellbeing. We offer a supportive work environment, ongoing professional development for staff and a competitive remuneration package. We encourage flexible working arrangements and provide access to salary packaging.

About the role

If you have a passion for working with the community and a willingness to learn and develop your skills this role could be perfect for you. This is an exciting opportunity to join dedicated Financial Counsellors at our Inner Sydney services, providing intensive support and in-depth assessment, case work and advocacy for people experiencing financial hardship.

To be successful in this role you will need:

  • Demonstrated experience working as a financial counsellor, including through the provision of a phone-based service.
  • An effective understanding of financial disadvantage and exclusion in Australia and its impacts.
  • Qualification in the Diploma of Financial Counselling.
  • Eligible for membership with FCAN or equivalent state body.
  • Experience and understanding of contemporary practice in casework, referral and advocacy with clients, including an empowerment approach to case work.
  • Ability to establish rapport with customers from diverse backgrounds and with complex needs to provide respectful, effective and high-quality customer service.
  • Demonstrated capacity to establish and maintain effective networks and partnerships to support successful client outcomes.
  • A satisfactory Police Check.
  • A current Working with Children’s Check (WWCC)

To find out more about the role and the work of Good Shepherd please explore our website:

How to apply

To apply please review the below position description and submit a short covering letter outlining your relevant skills and experience along with your CV to Personal data held by Good Shepherd Australia New Zealand relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Please apply as soon as possible, applications are considered as they are received.

We recognise the rich diversity of people across Australia. We are committed to ensuring that our team is reflective of the diverse community we serve and to supporting a culture of equity, inclusion and diversity.
Good Shepherd Australia New Zealand is a Child Safe employer. Employment is subject to satisfactory referee checks, a current employment working with Children Check, National Criminal History check and proof of the right to work in Australia.

Full position description

Click here to download a copy of the position description

For further information

Please direct enquiries to Kimberley Sommerville on 03 9270 9700