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Wednesday 03 Apr 2019

Employer: Cancer Council Victoria

Location: St Kilda Road, Melbourne

Work type: Part-time (0.6 FTE), permanent position

Application closing date: 5:00PM 07-May-2019

Financial Counsellor - PT - Cancer Council Victoria

  • Provide phone-based financial counselling to individuals experiencing financial hardship as a result of their cancer diagnosis and treatment.
  • Utilise your strong interpersonal skills to make a difference in the Victorian community.
  • Part time permanent position – St Kilda Road, Melbourne

About your environment

Since our establishment in 1936, Cancer Council Victoria has developed an international reputation for our innovative work in cancer research, prevention and support. As an independent, not-for-profit organisation, we play a leading role in reducing the impact of all cancers on all people. The Strategy and Support Division comprises the units of Cancer Information and Support Service (CISS), Research and Programs Governance (RPG), Cancer Strategy, and Optimal Care Pathways (OCPs).

The Cancer Information and Support Service (CISS) unit provides information and support services to help minimise the impact of cancer on the Victorian community. It works to empower patients by delivering dynamic, credible, personalised information and compassionate support

About your opportunity

We are seeking an experienced and compassionate Financial Counsellor to join the CISS Unit. Reporting to the Coordinator, Financial and Legal Support Programs, your role is to:

  • Administer and deliver Cancer Council Victoria’s in-house financial assistance programs to individuals affected by cancer.
  • Deliver phone-based financial counselling support, including intake, financial screening, assessment and triage referrals that have come through from the 13 11 20 line and from external health services.
  • Provide financial counselling advocacy to relieve immediate financial concerns.
  • Provide referral to external financial counselling services if and when needed.
  • Work with individuals affected by cancer and ensure they receive relevant and appropriate financial assistance and support in line with their needs.
  • Contribute to the evaluation of the Financial Assistance Programs and associated interventions to ensure our services are able to meet the needs of people affected by cancer.

All about you

We are looking for someone with:

  • Diploma of Financial Counselling and financial counselling experience in conducting intake, telephone triage, screening and assessment
  • Strong interpersonal skills and a compassionate approach when interacting with people with complex needs
  • Demonstrated attention to detail with the ability to manage client data, ensuring information is complete, accurate and accessible, whilst adhering to privacy protocols
  • Willingness to learn about the health sector and associated processes.


What we can offer you

This part-time permanent position provides a salary within range $65,000 - $75,000 pa or commensurate with the position level and experience plus superannuation, annual leave loading and the benefits of not-for-profit salary packaging and a meal entertainment card. We also offer a flexible and friendly work environment, social and wellbeing activities and a location close to public transport.

To apply and for more info

Aboriginal and/or Torres Strait Islander Peoples are encouraged to apply.

Culturally and linguistically diverse applicants are encouraged to apply.

To apply for this opportunity download a Position Description and the Key Selection Criteria and forward your full application (cover letter, resume and completed Key Selection Criteria document) to For more information contact Katherine on (03) 9514 6139.

Cancer Council will only make contact with applicants that are shortlisted for interview. We are also unable to respond to recruitment agency enquiries.

All offers of employment will be made subject to satisfactory completion of employment checks including evidence of right to work in Australia, a National Police Check

Applications close Tuesday, 7 May 2019


For further information

For more information contact Katherine on (03) 9514 6139.