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Reports Reports

FCRC reports cover a range of topics relevant to the Victorian Public, Consumers in financial hardship and the consumer advocates who work with them.

Friday 15 Aug 2014

Rank the Energy Retailer 2014

After the success of our 'Rank the Bank' surveys, FCRC introduced the ‘Rank the Energy Retailer’ survey. Over 100 Victorian financial counsellors undertook the survey to provide their input. Our report reveals the efficacy of Victorian energy retailer practices when dealing with customers experiencing financial hardship.

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Download the full report here