Monday 18 Dec 2017

Interview with Katie Hauptmann, Incolink

Please tell us about your background.

Prior to training as a Financial Counsellor I worked in the Banking sector for over 10 years, working in various roles including mortgage lending, vehicle finance and Business Banking.


What motivated you to pursue financial counselling?

It was time for a change from the corporate world to something more meaningful.


What are the unique aspects of your role or the area you work in?

I am a Financial Rights Worker contracted to Incolink (a redundancy fund for the Commercial Construction Industry), to provide its members and their families with a Financial Rights Program. Incolink is a unique organisation as under the one roof it provides a wholistic personal service to its members including counselling, job support, health checks, training, a suite of insurance products, apprentice support and the Financial Rights and Financial Management & Budgeting Support services. The overall Incolink concept is of enormous value to the workers in the commercial construction industry.


What has been your proudest achievement to date?

There is no one proudest achievement, I get a great deal of personal satisfaction when I can make a practical difference to a members' life.


What do you see as the biggest challenge facing the financial counselling sector?

To find alternative organisations other than the Government to employ Financial Counsellors.


What has been the most valuable resource or advice you’ve received?

The most valuable resource would have to be the AFSA website (, also great for clients to look at in their own time to be as informed as possible.


And now the easy questions:

What artist are you listening to?

I’m revisiting one of my old favourites after watching his concert at the Opera House – Paul Kelly (Seven sonnets and a Song)


What is your favourite app?

While still being dragged kicking and screaming into the modern world of technology by my daughter and friends, they encouraged me install ‘Spotify’, now I love having almost any artist/song at my fingertips.